Refund policy
We know it can be tough to buy a swimsuit online, so we offer FREE RETURN SHIPPING and a 30-day return policy. This means you have 30 days after receiving your item to request a return.
If it is past 30 days from the date your order was delivered, you are no longer eligible for a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.Â
Please by aware that we will not issue a refund for an item that is returned to us with stains, such as makeup or self-tanner so please take care when trying on your bikini.Â
To start a return, access your customer account at https://account.daylightcollection.com. Please note that returns will need to be sent to the following address:Â
Daylight Collection
8550 W Desert Inn Rd, Suite 102-115
Las Vegas, NV 89117
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@daylightcollection.com.Â
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on items marked as FINAL SALE or gift cards.
Exchanges
We do offer exchanges provided we have the size you want in stock! Contact support@daylightcollection.com and tell us what size you want to send back and the new size you want.Â
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at julie@daylightcollection.com.